Privacy policy

Who we are

Finer Vision is the AI skills training and consultancy arm of the Mediazoo group. Our website is finervision.com. Mediazoo (mediazoo.tv) is the data controller for information collected through this website.

If you have questions about how we handle your data, contact us at [email protected].

What information we collect

We collect the following types of personal data:

• Contact form submissions: your name, email address, company name, job title (optional), and message. You provide this when you get in touch through our contact form.
• Cookies and similar technologies: small files stored on your device that help us understand how the website is used. See our cookies policy for full details.
• Usage data: information your browser sends automatically, such as your IP address, browser type, pages visited, and time spent on the site.

How we use your information

We use your personal data for the following purposes:

• To respond to your enquiry. When you submit the contact form, we use your details to reply and follow up on your request.
• To improve the website. We analyse usage data and cookies to understand how visitors use the site, fix problems, and improve the experience.
• To send marketing communications. We will only send you marketing material if you have given your explicit consent. You can withdraw that consent at any time.

We do not sell your personal data. We do not use it for automated decision-making or profiling.

Legal basis for processing

Under the UK General Data Protection Regulation (UK GDPR), we rely on the following legal bases:

• Legitimate interests: to respond to enquiries submitted through the contact form and to analyse website usage data for improving the site.
• Consent: for placing non-essential cookies on your device and for sending marketing communications.
• Contractual necessity: where processing is needed to take steps at your request before entering into a contract.

How we share your information

We share personal data only where necessary and with appropriate safeguards:

• Mediazoo group. As Finer Vision is part of the Mediazoo group, your data may be shared within the group for administration and to respond to your enquiry.
• HubSpot. We use HubSpot as our customer relationship management platform. Contact form submissions are stored and processed in HubSpot. HubSpot acts as a data processor on our behalf.
• Analytics providers. We may share anonymised usage data with analytics providers to help us understand website traffic.

We do not sell, rent, or trade your personal data to third parties for their marketing purposes.

How long we keep your data

We keep your personal data only for as long as we need it:

• Contact form submissions: retained for up to two years after your last interaction with us, unless you ask us to delete them sooner.
• Cookies: retention periods vary by cookie. See our cookies policy for specifics.
• Usage data and server logs: retained for up to 12 months, then deleted or anonymised.

If we enter into a contract with you or your organisation, we will retain related records for six years after the contract ends (to meet legal and accounting obligations).

Your rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Rectify inaccurate or incomplete data.
• Erase your data (the “right to be forgotten”), where there is no legal reason for us to keep it.
• Restrict processing in certain circumstances.
• Data portability: receive your data in a structured, commonly used format and transfer it to another controller.
• Object to processing based on legitimate interests.
• Withdraw consent at any time, where we rely on consent as the legal basis.

To exercise any of these rights, email us at [email protected]. We will respond within one month.

If you are not satisfied with how we handle your request, you have the right to complain to the Information Commissioner's Office (ICO). You can contact the ICO at ico.org.uk or by phone on 0303 123 1113.

Cookies

We use cookies on this website. Some are necessary for the site to work properly. Others help us understand how visitors use the site.

For full details on the cookies we use, how to manage them, and how to withdraw consent, see our cookies policy.

Data security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. These include encrypted connections (HTTPS), access controls, and regular review of our security practices.

No method of transmission over the internet is completely secure. While we take reasonable steps to protect your data, we cannot guarantee absolute security.

Changes to this policy

We may update this privacy policy from time to time. When we do, we will update the “last updated” date at the top of this page.

If we make a significant change to how we use your personal data, we will make reasonable efforts to notify you.

Contact us

If you have questions about this privacy policy or how we handle your personal data:

Data controller: Mediazoo Ltd
Email: [email protected]
Website: finervision.com